Shipping policy

Shipping Policy

1. Delivery Coverage
We currently focus our deliveries within:

• Metro Manila

• Angeles City, Pampanga

Deliveries outside these areas may be arranged on a case-by-case basis.

2. Delivery Standards

• We only work with logistics partners who can guarantee same-day delivery (within 24 hours) to ensure the freshness and safety of our products.

• We do not ship with couriers who cannot provide proper temperature control or timely delivery.

3. Perishable Products
Our products are perishable food items. To maintain premium quality, they are packed under controlled conditions (vacuum-sealed, chilled, or frozen as needed). Customers should ensure availability to receive the delivery upon arrival.

4. Contact Us for Special Arrangements
For deliveries outside Metro Manila and Angeles City, please contact us directly to discuss options. We will only arrange shipping with partners who can guarantee safe, temperature-controlled, and timely delivery.

5. Customer Responsibility
Please provide accurate delivery details and ensure someone is available at the delivery address. Failed deliveries due to incorrect information or unavailability may result in additional charges.

Contact Us
📧 info@smakkielbasy.ph
📞 +63 967 312 4289